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Derby Public Schools Technology Department FAQ Page.

Frequently Asked Questions (FAQ)

I do not have the Kaseya icon, how can I enter a Kaseya or Trouble ticket?
Please click here to submit a Kaseya ticket.
Where can I find information regarding G Suite for Education?
Please click here to read the G Suite for Education Notice to Parents and Guardians.
What is the District's Acceptable Use Policy?
The District's Acceptable Use Policy can be found here.
I would like more information regarding internet safety. Where should I start?
You may start your search here.
Where can I see the Technology Department's Strategic Plan?
You will find the Technology Department's Strategic Plan for 2018 - 2028 here.
Where can I find more information regarding TIP?
You will find information regarding the TIP (or the Technology Incentive Program) here.
Does the District offer insurance for student 1:1 devices?
The district has partnered with Trinity3 to offer insurance to families for student devices. You can find more informaiton here.
How do I file a device insurance claim with Trinity3?
Please click here to file a claim with Trinity3.
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